Reliable Policy Management, LLC
Notice of Privacy Policy

The RPM Privacy Notice is provided to “direct” customers of Reliable Policy Management, LLC, i.e. Reliable Policy Management is the Producer of Record; no other agency is the “Sub-Producer” – Reliable Policy Management #5000 prints on the Aegis Security declaration page as the Agent. For our Aegis Security policyholders, this notice is issued to each Insured in addition to the Aegis Security Privacy Notice.

Reliable Policy Management, LLC (RPM) Consumer Privacy
RPM places the highest value on the information you share with us, and we are committed to protecting your privacy.  This commitment forms the cornerstone of trust and confidence on which we hope to build long-lasting relationships with the clients we serve.  Our Consumer Privacy Notice (“Notice”) reaffirms our commitment to safeguarding your information.

Reliable Policy Management, LLC Consumer Privacy Notice
Our Notice tells you the kind of information we collect about you, with whom we share it, and how we protect it responsibly.  Our Notice applies to individuals who obtain insurance products or services for personal, family or household purposes.  The examples that you will find throughout this Notice are for purposes of illustration only and should not be considered a complete description of our information practices.  For example, we may not collect or disclose all of the categories of information described in this Notice in every transaction.  If you terminate your relationship with us or your policy lapses or becomes inactive, we will continue to treat the information we have collected about you in accordance with our privacy policy.

Categories of Information We May Collect
We may collect information directly from you and from other sources in order to provide the products and services you have requested and to service your policy.  We may collect the following categories of information about you from the following sources:

  • Information we receive from you on applications, or other forms and other oral, written or electronic communications, such as your name, address, social security number, assets and income;
  • Information about your transactions with us, such as transaction history, policy coverage, premiums and payment history;
  • Information we receive from third parties, including consumer reporting agencies and persons providing services in connection with your transactions, such as credit reports; and
  • Information collected from our internet web site, such as information you provide to us and information necessary to manage your online session with us.

Disclosure of Information to Others
We do not disclose information about you to third parties, including affiliates, except as required or permitted by law.  For example, in the course of our general business practices, we may disclose information contained in applications and other forms that we collect, as previously described, to the following types of third parties for the reasons described:

  • To a third party to perform a business or professional function for us;
  • To an insurance company, agent or insurance support organization to detect or prevent fraud, criminal activity, or misrepresentation in connection with an insurance transaction;
  • To an insurance company, agent or insurance support organization to perform a function in connection with an insurance transaction involving you; and
  • To an insurance regulatory authority, or law enforcement or other governmental authority to prevent or prosecute fraud, or if we believe that you have conducted illegal activities.

How to Review and Correct Your Personal Information
Under applicable law, you may request to see the personal information about you in our records except for certain documents related to claims and lawsuits.  We may direct you to a consumer reporting agency to obtain certain consumer report information.

Virginia residents: Unless you tell us not to, we may share information about you with insurance companies and other third parties described above in order to give you appropriate insurance coverage upon expiration of your policy.  You may direct us not to share this information by calling RPM at (843) 673-1921.

Our Security Procedures
We maintain physical, electronic and procedural safeguards that comply with federal guidelines to safeguard consumer information.  Our employees are bound by our Code of Ethics and policies to access consumer information only for legitimate business purposes and to keep information about you confidential.

Other Privacy Protections
You may have other privacy protections under some state laws.  We will comply with applicable state laws as to information about you.  For example, certain state laws may require us to provide you with an additional notice.

Insurance Providers
Please note that the insurance companies that issue your policies may have personal information about you.  Our Privacy Notice does not govern their use of information about you.  You should review the privacy notices of your insurance providers to understand how they collect, use and disclose information.

Our Commitment
We will continue to maintain our dedication to protecting your privacy.  If you have questions concerning our Notice, please call our Customer Service Department at (843) 673-1921.  Our Privacy Notice may also be found on our web site at: www.reliablepolicymgt.com/privacy.

 

Notice of Privacy Policy - for all Aegis Security Ins. Co. policies